Always refer to the manufacturer’s instructions on cleaning care and maintenance of your product.

Below you will find general instructions for caring for your merchandise for each category of product. We hope this helps you enjoy your product for as long as possible!

 

If you are unsure, please feel free to email info@houseofduval.com. 

 

ACRYLIC

 

Care: Keep acrylic out of direct sunlight. Avoid contact with hot items. Wipe spills immediately. Do not allow water to collect on the surface.

 

Cleaning: Clean using a soft, dry microfiber cloth in straight strokes. Do not use household window cleaners on acrylic. If you need deep cleaning, use warm (hot water can cause clouding), soapy water and a soft, lint-free cloth. If scratches develop, Novus cleaners may be used to repair.

 

FABRICS

 

Care: Vacuum textiles regularly with an upholstery attachment to remove dust and dirt. Place textiles out of direct sunlight to help prevent fading. Dark colors and cotton fabrics are particularly susceptible to sun. Have upholstered items professionally cleaned annually. Rotate, turn, and fluff cushions periodically to promote uniform wear. Maintain a consistent humidity in the space to prevent wood frames and joints from expanding and contracting excessively, which can cause upholstery to stretch and sag.

 

Cleaning: Refresh fabrics, including Ultrasuede, by gently running over it with a lint brush or soft brush. Blot spills immediately with a clean, dry white cloth. Always blot from the outer edges inward to reduce the chance of a stain ring. Blot stains with clear, cool water. Avoid hot water, which can set a stain. Take special care not to rub when cleaning spills and stains on Ultrasuede, as it can ruin the material’s soft nap. If the stain is oil or water-based, blot the area again with a clean white cloth, repeating as necessary. Remove gum and wax by placing a small plastic bag of ice on it, waiting for the material to harden, and then gently chipping it away. Repeat as necessary and blot any residual stain with a clean, damp white cloth. Brush pile fabrics lightly with a stiff bristle brush to remove minor stains and regain original appearance. Do not rub or use excessive force when brushing. Do not use cleaning solvents of any kind. Do not let water saturate the fabric or pool in its seams.

 

LEATHER

Care

Vacuum leather (save for hides) regularly with an upholstery attachment to remove dust and dirt. Brush hides gently with a dry cloth, going with the grain. Never rub a hide, as it can damage the hair. Place leather out of direct sunlight to help prevent fading and cracking. Regularly remove the zippered casings from seat and back cushions to fluff and rotate the cushion inside. This ensures even wear and extends the cushions’ lives.

 

Cleaning

Refresh fabrics, including Ultrasuede, by gently running over it with a lint brush or soft brush. Blot spills immediately with a clean, dry white cloth. Always blot from the outer edges inward to reduce the chance of a stain ring. Blot stains with clear, cool water. Avoid hot water, which can set a stain. Take special care not to rub when cleaning spills and stains on Ultrasuede, as it can ruin the material’s soft nap. If the stain is oil or water-based, blot the area again with a clean white cloth, repeating as necessary. Remove gum and wax by placing a small plastic bag of ice on it, waiting for the material to harden, and then gently chipping it away. Repeat as necessary and blot any residual stain with a clean, damp white cloth. Brush pile fabrics lightly with a stiff bristle brush to remove minor stains and regain original appearance. Do not rub or use excessive force when brushing. Do not use cleaning solvents of any kind. Do not let water saturate the fabric or pool in its seams.

 

LIGHTING

 

Care

All lighting is wired for use in the US or UK only. Do not exceed specified wattage. Dust shades with a soft, dry cloth.

 

Cleaning

Wipe clean with a soft cloth. Do not use polishes, abrasives, or chemical cleaners.

 

OUTDOOR TEAK FURNITURE

 

Care: Left to weather outdoors, unfinished teak will gradually change color to a soft silver-grey as pigments in the surface layer begin to fade. We recommend allowing teak furniture to weather that way. However, if left in shade for long periods, teak will retain surface moisture and eventually develop mildew, which should not be allowed to fester. Clean teak furniture thoroughly once or twice a year. Use rain covers for furniture left outdoors for long periods of inclement weather. In winter, store teak pieces and cushions in a shed or garage. Store cushions separately from furniture to prevent transfer of moisture. Brush dirt off the cushions before it becomes embedded; wipe up spills and spot-clean stains as soon as they occur.

 

Cleaning: Remove mildew with a teak cleaner, available at hardware stores. Use a soft bristle brush to help with cleaning. Rinse thoroughly after cleaning and place furniture in a sunny area to dry. Clean the cushions with a solution made by dissolving 2oz mild detergent in a gallon of lukewarm water. Use a sponge or soft bristle brush to apply the mixture to the textile, allowing it to soak in. Once it has, rinse the cushion to remove solution residue and allow fabric to air-dry.

 

MARBLE

 

Care

Wipe up spills immediately with a clean, dry cloth. Do not use alkaline or acidic liquids, as they can break down the protective sealant on marble surfaces. Apply protective pads to the undersides of items being displayed on the stone surfaces

 

Cleaning

Remove surface stains with a product such as StoneTech Stone & Tile Cleaner by Laticrete. Follow the directions on the container, including spraying directly on the soiled area and wiping it with a clean, dry cloth. Avoid ammonia, bleach, and highly alkaline or acidic cleaners. Avoid scouring pads or other abrasive materials.

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METALS

 

Care: Over time, a patina will develop, even though it is treated. Excessive exposure to moisture may hasten its appearance. Avoid contact with hot items.

 

Cleaning: Wipe spills immediately. To clean, wipe with a soft, dry cloth. Never use cleaner with alcohol or solvents on metals as they may damage the surface and finish. If your metal show signs of significant wear, consult with a professional.

 

PLASTIC

 

Care: Dust regularly with a soft, damp cloth. Keep rough and sharp objects away from plastic surfaces to avoid scratches.

 

Cleaning: Wash plastic surfaces with a soft dampened cloth with a solution of mild detergent and warm water. Rinse thoroughly and dry with a soft cloth. Avoid abrasive solvents, scrubber sponges, and kitchen cleaners.

 

RUGS

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Care: Flatweave: Vacuum regularly.

 

Hand-Knotted: We do not recommend use in high-traffic or wet areas. Use rug protectors under heavy furniture. Vacuum regularly (in the direction of the pile to avoid pushing dirt back into carpet fibers) to minimize shedding. Shading will occur as the pile shifts and tracking will occur from footsteps. If loose threads occur, do not pull. Clip them with scissors to remove. Keep away from excessive moisture. For indoor use only.

 

ABACA/Natural: Vacuum regularly, ideally with a brushless attachment. Avoid direct and continuous exposure to sunlight. We recommend turning your rug occasionally to maintain even color variations. If loose threads occur, do not pull. Clip them with scissors to remove.

 

Cleaning

Flatweave: Treat stains quickly and remove spills immediately by blotting as much liquid as possible with a white cloth or paper towel. Spot clean with a mild detergent or carpet cleaner, first testing a small portion of the rug. Do not use bleach-based products.

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Hand-Knotted: Remove spills immediately. Blot with a clean, undyed cloth by pressing firmly to absorb as much as possible. Do not scrub as it can warp the pile. For stains that are hard to remove, we recommend professional cleaning. Harsh chemicals may damage or fade rugs.

 

ABACA/Natural: Remove spills immediately. Blot with a clean, undyed cloth by pressing firmly to absorb as much as possible. Do not saturate your carpet. An untreated liquid spill will cause dirt particles within the rug to rise to the surface and may cause a dark stain. We recommend professional cleaning for stains that are hard to remove. Due to the absorbent nature of Abaca fibers, this rug will shrink and expand with changes in humidity.

 

VELLUM

 

Care: Wipe spills immediately. Do not allow water to collect on the surface. Avoid contact with hot items.

 

Cleaning: Clean using a soft, dry microfiber cloth.

 

WOOD & WOOD FINISHES

 

Care: Wipe spills immediately and do not allow water to collect on the surface. Avoid contact with hot items and direct sunlight. Maintain consistent humidity in the space to prevent excessive expansion and contraction of the wooden pieces or joints. Use coasters for drinks and trivets for hot pans or dishes to prevent damage to finishes and underlying wood. Keep rough and sharp objects away from wood surfaces. Apply protective pads to the undersides of items being displayed on wood surfaces, including those with rubber feet or bumpers.

 

Cleaning: Dust wood frequently with a soft, slightly damp lint-free cloth and then wipe dry. Avoid using abrasives, harsh chemicals, and aerosol-powered cleaners on finishes and veneers. Use waxes and oils as recommended with each product to maintain moisture and provide a protective coating. Apply these products only to the piece’s wood and veneer parts, always testing first on an inconspicuous spot. Maintain oiled veneers by very lightly brushing wood areas in the direction of the grain with a fine Scotch Brite pad, which will open the wood’s pores and remove fingerprints and dirt. Follow with oil as recommended, wiping off excess with a soft, dry, cotton cloth and smoothing in the direction of the grain. Repair minor stains, scratches, and water rings by rubbing the surface lightly in the direction of the wood grain with No. 000 steel wool, and then applying a scratch-removing polish with a color and value that simulates the veneer. If surface scratches are deep, consult a professional furniture refinisher.

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