House of DuVäl

House of DuVäl, LLC values you and takes your privacy very seriously. We pledge to handle all sensitive and personal customer information responsibly.

Please take a moment to read our Privacy Policy to learn more about what information we collect from you, how we use your information, when we share it with Third Parties and how they may use that information, and the choices you have regarding our use of your information.

By using our website, mobile application/browser, or sharing your information with us, you are accepting and consenting to the practices described in this Privacy Policy. If you have any questions about our Privacy Policy, please email info@houseofduval.com.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Seller (referred to as either "the Seller", "We", "Us" or "Our" in this Agreement) refers to House of DuVäl, LLC, 9926 Main St. #201 Fairfax, VA 22031.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: United States
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Seller. It refers to third-party companies or individuals employed by the Seller to facilitate the Service, to provide the Service on behalf of the Seller, to perform services related to the Service or to assist the Seller in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to House of DuVäl, LLC, accessible from www.houseofduval.com
“You” means the individual accessing or using the Service, the Customer, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting Information About You

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Contact information

Such as first and last name, postal address, email address, phone number
Other identifying information
IP address, passwords and other security information needed for authentication and access
Financial information
Credit card, debit card
Internet or other electronic activity
Your browsing and click history, including information about how you navigate within our services and which elements or services you use the most
Commercial information
Products purchased or viewed on our website

Usage Data

Usage Data is collected automatically when using the Service. Data is used to update our databases, contact you with requested information, send you marketing information for House of DuVäl, LLC products, process your inquiries and maintain a technical support history, measure the use of our sites, improve the content of our sites, and aid in the design of new products and/or services.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Flash Cookies

Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_

Web Beacons

Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Seller, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

What We Use Your Information For

Transactional purposes

We use your contact information, financial information, and commercial information to:

Receive, process, confirm, send, and track your order, subscription, or registration
Communicate with you about your order, subscription, or registration
Process any subscription or registration you make to one of our services
Maintain your “Gift List” through your registry

Analytical purposes

We use your other identifying information, internet activity and browsing history, commercial information, demographic information, and geolocation data to analyze preferences, trends, and statistics

Marketing and Promotional Purposes

We use your contact information, commercial information, demographic information, internet or other electronic activity, geolocation data, and inferences to:

Inform you of our new products, services, and offers
Provide you with superior customer service
Run contests, promotions, and sweepstakes
Provide you with our loyalty program including earning points and awarding and redeeming certificates
Provide you with other information from and about House of DuVäl, LLC brands, including personalized marketing communications

Maintenance and Improvement of Services and Website

We use your contact information, commercial information, and internet activity and browsing history to:

Provide and maintain our general client databases
Provide and maintain functionality on our website, including our live chat or customer review features
Handle your customer services requests
Help us diagnose technical and service problems and administer our website and apps

Review and Content Creation Purposes

We use your contact information, commercial information, and audio and visual information to enable reviews of our products, to display content that you have created that you have allowed us to display on our website, services, and social media.

Security and Fraud Prevention

We use your contact information, other identifying information, commercial information, financial information, geolocation data, internet activity and browsing history, and inferences to protect this website, our company, and others and to prevent fraud, theft and misconduct.

Sources of Personal Information

Directly from You

We collect contact and demographic information directly from you. We also collect payment information from you.

Third parties

We collect your personal information from third parties, such as social media sites and data co-ops.

We use the Google Maps service on our web sites and may use the Google Maps service, and other services, to collect geolocation data. We use this information to create greater ease of use in our checkout. The Google Maps service is governed by Google's privacy policy located at www.google.com/policies/privacy.
We may collect your identifying information from Facebook or Google if you create a profile on our website through Facebook or Google, in accordance with their terms of use and privacy policies.

Passively

We collect Internet or other electronic activity passively using tools like browser cookies. This activity is further described in the Advertising and Online Tracking section below.

When We Share Information with Third Parties

Our Service Providers

We may contract with companies or persons to provide certain services including credit card processing, shipping, furniture, furnishings, accessories, lighting, data analysis and management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.

Our Affiliates

We may share personal information with businesses controlling, controlled by, or under common control with any House of DuVäl, LLC. brands.

Corporate Transactions

We may share personal information with parties to business transactions such as those we deal with in mergers, acquisitions, joint ventures, sales of assets, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of business transactions.

Law Enforcement and Courts

In certain instances, we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to House of DuVäl, LLC brands or to others. We may also disclose your contact information when the law or legal process requires it.

How Long Do We Keep Your Information?

You can request that we delete your personal information by emailing info@houseofduval.com. For details about your rights to deletion under California law, please see the below section titled, “Your California Privacy Rights.”

We retain your information after you request such deletion for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations and/or as necessary to protect our legal rights or for certain business requirements. For example, when we process your payments, we will retain this data for longer periods of time as required for tax or accounting purposes. See below for specific reasons we would retain some data for longer periods of time:

Security, fraud & abuse prevention

To protect you, other people, and us from fraud, abuse, and unauthorized access.

Financial record-keeping

When you make a payment to us, we are often required to retain this information for a long period of time for purposes of accounting, dispute resolution and compliance with tax, anti-money laundering, and other financial regulations.

Complying with legal or regulatory requirements

To meet any applicable law, regulation, legal process, or enforceable governmental request, as required to enforce our terms of service, including investigation of potential violations

Direct communications with us

If you have directly communicated with us, through a customer support channel, feedback form, or a bug report, we may retain reasonable records of those communications.

Opting Out of Marketing And Transfers & Updating Information About You

We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or from our Select Partners, please let us know. You can send us an email at info@houseofduval.com. Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way. If you like, you may use one of the following statements in your message to us:

You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.

Please note that any requests to remove or update your contact information may take up to 5 days for your email request and 6-8 weeks to process your postal mail request

We may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive marketing communications from us. We contact you only in ways compatible with your communications choices. To the extent necessary for such purposes, we take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable.

Children’s Privacy

Our Service does not address anyone under the age of 17. We do not knowingly collect personally identifiable information from anyone under the age of 17. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 17 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Your California Privacy Rights

California law requires certain businesses to disclose information regarding the rights of California residents pursuant to the California Consumer Privacy Act (the “CCPA”). The CCPA applies only to California residents. However, because privacy and transparency are top priorities for us, we are making the rights described in this section available to all U.S. customers. We reserve the right to update this policy at any time as to non-California residents. Any terms defined in the CCPA (Cal. Civ. Code 1798.140) have the same meaning when used in this section. Please visit the CCPA website for further information at https://oag.ca.gov/privacy/ccpa .

Information Security

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our web sites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.

Your Responsibilities

We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.

Links to Third Party Websites

Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked web sites may be different from our privacy policy. You access such linked web sites at your own risk. You should always read the privacy policy of a linked web site before disclosing any of your information on such a web site.

Policy Changes

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our website, as applicable. Those changes will go into effect on the effective date posted in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our web sites and will replace any prior policies that are inconsistent. Your continued use of our web sites or other services constitutes your acceptance of the practices described in the revised Privacy Policy.

For all other questions, comments, or concerns, email us at info@houseofduval.com.

Effective Date: January 1, 2021